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moroccan startup toumai enhances customer experience with ai solutions
Moroccan startup ToumAI, founded in 2021, is revolutionizing customer experience by leveraging AI and large language models to address multilingual and cultural challenges. Its HolistiCX suite combines proprietary and open-source models to enhance voice applications and IVR systems, catering specifically to African languages. With recent funding of $1 million, ToumAI aims to expand across Africa and into emerging markets, focusing on delivering tailored solutions for diverse customer bases.
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